rlo_ticketpanel

This FiveM script for ESX provides an intuitive in-game UI where players can create support tickets. Moderators can then access these tickets, claim them, teleport directly to the player, and manage the entire support process efficiently within the game. It streamlines support, making it easier for both players to get help and staff to provide it.

Features

Manage Tickets: Easily claim them and start working! Teleport, Waypoint and more directly possible.
Simple User Interface: Management of tickets made simple.
XSound Integration: For a immersive sound.
Easy Configuration: All settings can be customized in the Config.lua file.

Installation

Download this repository and place it in your FiveM server's resources folder.
Ensure that ESX is installed on your server.
Add the script to your server.cfg file:
```
ensure rlo_ticketpanel
```
Add your Discord Webhook API key for logs at server/sv_functions.lua in the first line.
Adjust the configuration in the config.lua file to meet your server requirements.

Configuration

The configuration is handled via the config.lua file. Here are some of the key options:

Config = {
    Debug = false, 
    Groups = {'admin'},

    TicketCommand = 'support',
    RequiresReason = true, 

    PanelCommand = 'ap',
    KeepInput = true,

    NoNotifyCommand = 'noadmin',

    Sound = { -- requires xsound
        Enabled = true,
        URL = './sounds/adminNotification.ogg',
        Volume = 1.0,
    }
}

Zones

You can customize the translation of the script directly in the config.lua in the bottom.

Translation = {
    ['no_perms'] = '~r~You do not have permissions to use this command',
    ['ticket_created'] = 'Your Ticket got created ~g~successfully ~s~!',
    ['requires_reason'] = 'You ~r~need to provide a message~s~ to request support!',
    ['no_message_provided'] = 'No message',
    ['set_waypoint'] = 'You set a waypoint to the player ~g~successfully.',
    ['teleported'] = 'You teleported to the player ~g~successfully.',
    ['ticket_open'] = 'Open',
    ['nonotify_enable'] = 'You will not recieve a notification for tickets anymore!',
    ['nonotify_disable'] = 'You will recieve a notification for tickets again!',
}

Dependencies

ESX: ESX framework for FiveM.
xsound (optional): Improved audio library for FiveM.

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