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resources/[Developer]/[Max]/ticketpanel_qb/server/sv_main.lua

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+local QBCore = exports['qb-core']:GetCoreObject()
+local activeTickets = {}
+
+function CreateTicket(playerId, reason)
+    local uniqueId = generateRandomNumber(16)
+    local playerPed = GetPlayerPed(playerId)
+    local playerCoords = playerPed and GetEntityCoords(playerPed) or vector3(0, 0, 0)
+    local playerName = GetPlayerName(playerId) or 'Unknown'
+    local time = os.date('%H:%M')
+
+    local ticketContent = {
+        uniqueId = uniqueId,
+        claimedBy = Translation['ticket_open'],
+        reason = reason,
+        time = time,
+        playerId = playerId,
+        playerName = playerName,
+        playerCoords = playerCoords,
+    }
+    
+    activeTickets[uniqueId] = ticketContent
+
+    local players = QBCore.Functions.GetPlayers()
+    for _, id in pairs(players) do
+        local Player = QBCore.Functions.GetPlayer(tonumber(id))
+        if Player and (QBCore.Functions.HasPermission(tonumber(id), 'admin') or QBCore.Functions.HasPermission(tonumber(id), 'god')) then 
+            TriggerClientEvent('rlo_ticketpanel:client:syncRequest', tonumber(id), activeTickets, uniqueId)
+        end
+    end
+end
+
+QBCore.Functions.CreateCallback('rlo_ticketpanel:callback:getTargetCoords', function(source, cb, playerId)
+    local targetPlayer = QBCore.Functions.GetPlayer(tonumber(playerId))
+    if targetPlayer then
+        local targetPed = GetPlayerPed(tonumber(playerId))
+        local playerCoords = GetEntityCoords(targetPed)
+        cb(playerCoords)
+    else
+        cb(vector3(0, 0, 0))
+    end
+end)
+
+QBCore.Functions.CreateCallback('rlo_ticketpanel:callback:isAdmin', function(source, cb)
+    if QBCore.Functions.HasPermission(source, 'admin') or QBCore.Functions.HasPermission(source, 'god') then
+        print("^2Player " .. GetPlayerName(source) .. " is recognized as admin^7")
+        cb(true)
+    else
+        print("^1Player " .. GetPlayerName(source) .. " is NOT recognized as admin^7")
+        cb(false)
+    end
+end)
+
+RegisterCommand(Config.TicketCommand or 'support', function(source, args)
+    local Player = QBCore.Functions.GetPlayer(source)
+    if not Player then return end
+
+    local message = table.concat(args, ' '):match("^%s*(.-)%s*$") or ""
+    
+    if Config.RequiresReason and message == "" then
+        TriggerClientEvent('rlo_ticketpanel:client:showNotification', source, Translation['requires_reason'])
+        return
+    end
+    
+    TriggerClientEvent('rlo_ticketpanel:client:showNotification', source, Translation['ticket_created'])
+    CreateTicket(source, message ~= '' and message or Translation['no_message_provided'])
+    SendWebhook(source, message)
+end, false)
+
+RegisterNetEvent('rlo_ticketpanel:server:syncDelete', function(uniqueId)
+    for id, ticketContent in pairs(activeTickets) do
+        if ticketContent.uniqueId == uniqueId then 
+            activeTickets[id] = nil
+        end
+    end
+    
+    local players = QBCore.Functions.GetPlayers()
+    for _, id in pairs(players) do
+        local Player = QBCore.Functions.GetPlayer(tonumber(id))
+        if Player and (QBCore.Functions.HasPermission(tonumber(id), 'admin') or QBCore.Functions.HasPermission(tonumber(id), 'god')) then 
+            TriggerClientEvent('rlo_ticketpanel:client:syncDelete', tonumber(id), uniqueId)
+        end
+    end
+end)
+
+RegisterNetEvent('rlo_ticketpanel:server:syncState', function(ticketContent)
+    local adminPlayer = QBCore.Functions.GetPlayer(source)
+    local adminName = adminPlayer.PlayerData.charinfo.firstname .. ' ' .. adminPlayer.PlayerData.charinfo.lastname
+    local packedTicket = nil
+
+    for id, requestContent in pairs(activeTickets) do
+        if requestContent.uniqueId == ticketContent.uniqueId then 
+            activeTickets[id].claimedBy = adminName
+            packedTicket = activeTickets[id]
+        end
+    end
+    
+    local players = QBCore.Functions.GetPlayers()
+    for _, id in pairs(players) do
+        local Player = QBCore.Functions.GetPlayer(tonumber(id))
+        if Player and (QBCore.Functions.HasPermission(tonumber(id), 'admin') or QBCore.Functions.HasPermission(tonumber(id), 'god')) then 
+            TriggerClientEvent('rlo_ticketpanel:client:syncState', tonumber(id), packedTicket)
+        end
+    end
+end)
+
+-- QBCore player loaded event
+RegisterNetEvent('QBCore:Server:PlayerLoaded', function(Player)
+    local src = Player.PlayerData.source
+    
+    if QBCore.Functions.HasPermission(src, 'admin') or QBCore.Functions.HasPermission(src, 'god') then
+        TriggerClientEvent('rlo_ticketpanel:client:syncOnJoin', src, activeTickets)
+    end
+end)